S/PS/157. Critically evaluate with reference to psychological theory and empirical research, the extent to which aggression causes violent behaviour

The paper looks at the concept of aggression seeking to identify the causes of aggression and consequent violent behaviour. Various psychological explanations are reviewed including the theory of Freud, the ethological theory of Lorenz, the theory of frustration by Dollard, etc. Factors other than aggression are considered as the causes of violent behaviour.

S/PS/154. Boys vs. Girls: analytical study of women's emotional labouring skills in comparison to men's in private banking

The paper looks at the management of feelings and emotions in men and women examining the concept of emotional labour (EL) and conducting a case study of gender related EL skills in a private bank's Client Service Associates (CSA). The features of 'deep acting' and 'surface acting' are considered discussing the ability of individuals to detach self from role (personal feelings from work) in the context of life stability, sexuality, etc.

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