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General Operations Management

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All Subjects>Operations Management>General Operations Management (page 4)

C/OM/81. Engineering statistics for production of standard and new material

(2008, 690 words)

The paper examines production processes of standard and new materials calculating upper control limit (UCL) and lower control limit (LCL) for the control chart in standard and new materials and discussing the causes of variations in the number of defects.

S/OM/55. Operations Management: theory and case study of HSBC

(2007, 1600 words)

The paper examines the concept of operations management providing definitions to supply chain (SC), discussing the role of e-commerce for SC management (SCM) and analysing the advantages of using SCM in HSBC. Recommendations are suggested for the bank's quality management.

S/OM/54. Business process visualization

(2004, 3500 words)

The paper examines the features of business process visualization, i.e. the process flow map, IDEF0, flowchart, big picture mapping, etc. Core business processes for water supply companies and manufacturing industries are identified offering improved visualization solutions.

C/OM/68. Sainsbury: Operations Management

(2008, 2700 words)

The paper examines the application of operations management (OM) for improving strategic performance of an organisation. The OM challenge facing Sainsbury's is critically evaluated on the basis of the applicable OM theories and examples. Solutions to practical OM problems in Sainsbury's are recommended.

C/OM/65. Sainsbury's Operations Management

(2007, 1900 words)

The paper examines the link between an effective application of operations management and an improvement in strategic performance using the example of Sainsbury's. The tools of operations management are used to understand the strategic change at Sainsbury, i.e. the Ishikawa Diagram, Pareto Analysis, Flow Charts, Control Charts, Objective Triangle, and Bullwhip Effect.

C/OM/63. Operations flexibility

(2007, 3500 words)

The paper examines the importance of operations flexibility in the light of rising quality specifications and the increase of competitive pressure. The discussion touches on the internal flexibility management (manufacturing flexibility) and external flexibility management (value chain coordination), explores the ways firms might increase the degree of operations flexibility and highlights the potential benefits, barriers and limitations.

C/OM/54. Operations Management: Speeding the Process at GlaxoSmithKline

(2007, 5000 words)

This report has been aimed at understanding the operations that are aimed to improve the speed of research and development (R&D) activities that is a source of sustainable competitive advantage for pharmaceutical industry. The report has been divided into three parts i.e. a) Maps the process out, identifying timings for steps using an appropriate scale and identifies the objectives the process owners had for speeding up the process. b) Investigates whether the attempts to speed up the process have worked, and where perhaps it has not. c) Use of reading and experience to help critically review the attempt to speed the process, considering the limitations of the project and suggesting how company would improve it for the future.

C/OM/53. Nokia Operations Management

(2007, 4000 words)

The purpose of this report is to analyze the importance of 'lean' operations philosophy in the practical world where the competitive environment across and within the industries have forced firms to streamline their operations to optimize their outputs. In order to achieve the objectives of this report Nokia, the Finnish telecommunication giant, which according to the Forbes 800 International Companies is the world's biggest cellular phone manufacturer in the international electronic industry has been used as a case study.

C/OM/49. British Airways and SouthWest Airlines: the case studies analysis

(2007, 1500 words)

The paper analyses two case studies from the 'Operations Management: Strategic Context and Managerial Analysis' book by Terry Hill: 'British Airways: Customizing the Service' and 'Southwest Airlines'. The paper presents SWOT analyses of BA and SouthWest airlines, their Key Order-Winners and Order-Qualifiers, the delivery system components of the airline industry and the competitive operations for British Airways and South West Airlines. Assignment specifically addresses the following questions: Analyse BA's and SouthWest's markets as described in the case study. Identify the key order-winners (OW) and qualifiers (OQ) that constitute operations' strategic task. Briefly explain why you have identified each specific OW and OQ. Construct a schematic diagram of the elements of the 'operations delivery system' for an airline. Explain how operations in BA and SouthWest can support the needs of their markets in each segment of the delivery system.

S/OM/40. Just in time, Total quality management and Business process re-engineering

(2006, 2500 words)

The paper looks at the challenges of modern operations management reviewing scientific approaches to change and examining the Just in time (JIT) concept, Total quality management (TQM) and Business process re-engineering (BPR). Each approach is described and evaluated; comparisons between the three approaches are made.

E/OM/45. Operations Management in Vagabond Cruises

(2006, 3000 words)

The paper examines the issues of strategic operations management (SOM) in Vagabond Cruises based in Australia, discussing their SOM decisions and identifying the problems faced by the company in the areas of HR, inventory and maintenance. Suggestions are made to improve operations in the problem areas.

E/OM/44. Operations Management at Runway

(2006, 2500 words)

The paper reports on the operations activities of the call centre Runway reviewing the problems faced buy the company's management, and discussing the issues of their location, layout, HR, supply chain, inventory, maintenance, etc. Suggestions are offered in the areas of quality management, HRM and scheduling.

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