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(2008, 1500 words)
The paper looks at the knowledge management (KM) practices in British National Health Service (NHS) conducting a case study of NHS in Scotland. Technologies implemented in the department are described highlighting the use of IT and IS within the framework of the 'Information for Health' strategy with the aims to introduce online information service, to identify the patients in all new systems, etc. The benefits of ITC and KM solutions for the department are outlined suggesting recommendations for the future.
(2008, 2700 words)
The paper examines the merits of knowledge management (KM) arguing that KM initiatives fail because they are poorly designed, managed and aligned with the corporate goals. A case study of Insight Company is presented demonstrating how KM managers can plan, implement and measure effective KM initiatives.
(2008, 3000 words)
The paper examines the relationship between knowledge and power. Conceptual definitions of knowledge and power are reviewed; the bases of power are described; the importance of expert-powered employees for an organisation is argued; the concept of knowledge economy is discussed.
(2007, 2000 words)
The paper reports on the cosmetics manufacturer Kao discussing their philosophy of information exchange at all levels that contributes to the equality of the employees. The company's management structure and organisational culture are discussed considering Kao as a learning organisation and addressing the challenges of their adaptation to change in the context of further internationalisation.
(2007, 1500 words)
The paper addresses the issues of knowledge management (KM) in Nike Inc presenting the company's background, examining the impact of external factors on their performance (using PEST model), evaluating Nike's competitive strength and core competence (using SWOT model), and proposing a KM initiative to leverage existing human assets.
(2007, 770 words)
Firstly the paper explains the concept of globalization and the economic factors underpinning globalization. Whether globalization is an irrelevant and overused term is analysed and whether it has ever existed. Secondly the paper provides an understanding of knowledge management and critically appraises alternative models of knowledge management in all phases of the process.
(2007, 770 words)
This paper provides a description for an application of storytelling technique in the context of Infosys business. It provides brief but vital information about Infosys Company. It gives a definition of storytelling and outlines its role. The paper provides examples of knowledge management systems used in Infosys. These include research and education, SETlabs briefings, convergence IT applications and data warehouse. The links between storytelling techniques and knowledge management systems are highlighted.
(2007, 4500 words)
This paper aims to address the following question: To understand the theoretical underpinnings of knowledge creation and sharing and innovation management from a social capital perspective. In so doing, each of these aspects – innovation management, knowledge creation and sharing, and social capital theory – are discussed in turn.
(2007, 4500 words)
This paper critically reviews the relationship marketing, knowledge management and strategic human resource management literatures in order to assess the marketing strategy of Tesco. First, these three literatures are critiqued. Next, Tesco's associated learning is discussed, together with the implications that an understanding of these literature areas have had on the company's marketing strategy.
(2007, 3200 words)
This report has been aimed at providing an analysis of applicability and usability of technology to mediate knowledge sharing and knowledge management within organizations across different industries. The core of this report has been the conclusions drawn by Sue et al (2001; p.97) based on their study of Eurobank where intranets ironically created 'electronic fences' rather than integrating individuals across the bank. In order to achieve the aims of this report, it has been divided into two parts. First part provides a critique on the conclusions drawn by Sue et al (2001), where as the second part highlights the successful use of technology and intranets by other organizations like Nokia, GlaxoSmithKline and IBM, not only to facilitate the process of sharing explicit knowledge across the organization, but also the tacit knowledge of the employees.
(2007, 3000 words)
This study focuses on understanding the practice and theory of change and knowledge management. The paper uses Schneider Electric, the French-based energy and control company, to gain a better understanding of change and knowledge management. The study aims to find the causes of change and evaluates the change implementation process. The models used in this paper include SWOT analysis, Change implementation process and force field analysis.
(2006, 4500 words)
The paper examines the role of information management (IM) and knowledge management (KM) in modern organisations reviewing academic opinions about the impacts of IT growth, IM and KM definitions, the concepts of information culture, information politics, information architecture, etc. Organisational learning environment is described; success factors behind KM are identified; IM and KM are compared.
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