C/T/75. What has been the impact of Web 2.0 on tourism and what are the emerging lessons?

The paper looks at the Web 2.0 social software examining its effect on tourism and discussing the changes undergone by the tourism industry to adopt these new technologies. The lessons drawn from the change are considered hypothesising about the future directions that should be taken by the key players in the industry.

S/C/78. Appraisal of business requirements: White Goods

The paper examines the usefulness of implementing a web channel in the company White Goods examining their environmental and economical feasibility including staff numbers, equipment, security, intranet system, schedule implementation, etc. An interactive web channel implementation is suggested.

C/C/58. Issue of strategic IS: How ICT usage is moving from Social domain into Organisational domain

The paper examines the impacts of information communication technology (ICT) on the life of the organisation analysing the introduction of video gaming interactive concepts into professional networking, and describing the organisational use of instant messaging, e-mailing, mobile communication, data sharing, virtual team collaboration, Wikipedia, etc. Conclusions are made about the transformation of social ICT concepts into organisational practices.

C/M/455. Capacity management is a vital technique for planning and control of operations that all organisations must engage in. What do you understand as 'capacity'? How do different types of organisation manage capacity? What are the implications of getting capacity management wrong?

Capacity management is essential to the success of an organisation. This essay looks at how 'capacity' can be defined and the different levels of capacity that exist. The differences between capacity management in manufacturing, services and non-profit organisations are also examined. Finally, it is recognised that achieving an ideal balance of capacity and demand is impossible therefore there are many circumstances where capacity management can go wrong. These implications are discussed in depth.

C/EI/29. The development of world ICTs has meant that managers can play in unpredictable and fast moving markets. Managers are made aware of new ways of strategic thinking that could generate useful efficiencies in the market. Discuss

This paper examined how ICTs have helped managers to make decisions and act strategically in markets that are becoming increasingly complex and unpredictable. First, the strategic decision-making literature and nature of uncertainty were discussed. Next, the grown of ICTs was presented. Finally, the role of ICTs in helping managers to leverage information and knowledge, key organizational resources, was discussed.

P/C/126. Network communication and web services standards

The paper examines the role of web services in business discussing the usefulness of web service standards in relation to data and message structuring, security, etc. Alternative technologies of network communication are described including electronic data exchange (EDI), global distribution systems (GDS), etc.

P/C/108. Minitab programme in business data modelling

The paper reviews the issues of modelling business data discussing the applications of the Minitab programme in obtaining various regression models, hypothesis testing, forecasting, etc. The models are described and evaluated in terms of their effectiveness.