C/P/109. Proposal. E-government in Iraq

The paper is a research proposal for the topic of establishing an E-Government in Iraq. The concepts and challenges associated with establishing an e-government are identified; the aims and objectives of the research are formulated; literature is reviewed on the problems of e-government establishment; research methodologies are described and justified; a cost estimate and a Gantt chart showing the work breakdown structure for the project are presented.

S/EI/23. Dissertation. Local e-Government: Reconstructing Limassol's municipality (Cyprus) web site to provide functional and effective e-services

The dissertation investigates the concept of e-government examining the online implementation of public services and e-democracy, and creating a model for Limassol (Cyprus) municipal e-government website. The review of literature touches on the definitions of E-government, the use of ICT and IS in public management, the issues of e-democracy, etc. The implementation of public services and e-democracy is examined based mainly on the recommendations from the EU commission. Research methods combine secondary data analysis and case study analysis including primary data obtained via interviews. Conclusions are made about the model of implementing e-government in Cyprus municipalities. The model that has been developed can be used by any European municipality which is interested in putting its public services on-line and also to improve its democratic procedures.

E/C/16. Management Report on ICT Services within Wokingham District Council: Current State and Future Prospects

The paper reports on the use of ICT services within Wokingham District Council evaluating the effects of the systems' implementation. The concept of e-government is discussed; the Council's ICT infrastructure is reviewed; the opportunities and threats faced by the ICT Services department are identified; suggestions for strategic information systems are made.

P/E/455. Establishing pan-European e-government: issues of interoperability

The paper examines the issues of establishing pan-European e-government focusing on the concept of interoperability. Models of interoperability are discussed highlighting organizational, semantic, technical, and other dimensions of interoperability. Challenges associated with each dimension are outlined; the issues of personal information security are addressed.

P/EI/60. Electronic delivery of government information: theory and practical examples

The paper investigates e-services, or electronic delivery of government information to citizens and businesses, outlining their phases and describing the driving forces behind e-services, i.e. the pressure of international organizations, economy and market, government commitment to provide better services, transparency demands, customer interests, etc. The use of ICT to optimize the delivery of services is discussed. A case study of village information kiosks in India is conducted. Practices in the implementation of e-government projects are reviewed.

P/EI/57. E-Administration in government and public sector

The paper analyses the use of e-Administration in governmental institutions to raise the effectiveness of governments internal operations. The analysis touches upon the functions of e-Administration, the problems of the public sector, the role of reforms for politicians, the importance of decentralisation, the use of ICT in government administration, e-Administration advantages and disadvantages, etc.