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(2008, 2500 words)
The paper proposes research into the requirements of the airline sector and the core competences of low-cast airlines with the focus on easyJet. The objectives of the study are formulated; the methods of research are described as secondary research with quantitative and qualitative data assessment. The ethical issues of the research, its timescale and resources are identified.
(2007, 16 700 words)
This dissertation focused on the contentious issue of ethical purchasing behaviour in the Norwegian oil industry. It aimed to examine why consumers, despite having the sovereignty to enforce ethical behaviour amongst oil corporations, choose not to enact this power. The dissertation drew on detailed narratives from consumers, oil corporations and environmental groups in Norway. The dissertation would be useful for anyone interested in the issues of CSR and consumer sovereignty.
(2006, 15 000 words)
This paper is a dissertation which aims to aims to explore the impact of organisational structure on the performance of two hotel groups, the Radisson Edwardian and the Hilton UK. The methodology explains and justifies the approach that has been taken by the author. The literary review and empirical research undertaken has explored the theory relating to organisational structure, leadership and management, culture and how they relate to organisational behaviour. The primary research that has been carried out has established employee perceptions of their experience of working in the hotel group the Radisson Edwardian. Further desk research attempted to determine the organisational behaviour at the Hilton group, the desk research also identified the organisational structures of the groups and other management information. The key for a successful organisation does seem to be related to the structure, it has been found that flexible, flat structures are more beneficial to the hotel industry where the guest requirements are multi faceted and where operational employees may need to make decisions. It has also been found that empowered employees are more likely t lead to high levels of perceptions of customer satisfaction.
(2006, 4500 words)
The dissertation reports on IBM, the world’s largest information technology company, providing an overview of their development, and focusing on the acquisition of PwC Consulting and the creation of the IBM Business Consulting Services (BCS). Literature is reviewed on the theoretical aspects of organisational change and change management including the problem of resistance to change, motivation maintenance, etc. and making references to the case of IBM and PwCC. Conclusions are made about the importance of accepting transition offering recommendations concerning change management.
(2006, 9 500 words)
The dissertation investigates the causes and consequences of working long hours focusing on the study of graduates’ employment in UK investment banks. The review of literature touches upon the ‘long-hour work culture’, its negative effects on individuals, work-life balance research, job security among young professionals, specific features of UK investment banking, etc. Research methods include graduate and undergraduate sampling, the analysis of qualitative data collected through semi-structured face-to-face interviews, and secondary data interpretation. Conclusions are made about the current situation around work-life balance policies, the importance of non-financial rewards along with financial ones in enhancing motivation among young bank employees, etc.
(2006, 8000 words)
This dissertation aimed to investigate the link between technology and service quality in the conference industry. In so doing, it assessed the use of technology in conference provision, as well as uncovering the key attributes of service quality from the perspective of a conference provider. The views of three conference providers were solicited and in-depth interviewing was conducted. The results suggested that technology is paramount to service quality in conference provision although is not one of the more important client-facing attributes. Rather, it is a required attribute that helps to ensure the smooth running of the conference and effective presentation of ideas.
(2006, 8300 words)
This dissertation examined the issues of office romance and sexual harassment, focusing specifically on interns. With employees spending more time working, office romances have become an inevitable part of modern working life. In many cases, these bring with them positive effects for the individuals involved. However, in a number of cases these can lead to problems that result in sexual harassment. Examining a number of stories of office romance and sexual harassment amongst interns posted on the Internet, this dissertation looks at an increasingly important issue – office romance and sexual harassment – from a new light – the case of interns.
(2006, 13 500 words)
The dissertation reports on the success factors of Toyota Motor Co examining the issues of innovation in new products development, the innovative ways of management in the car industry and the New Product Development (NPD) process in Toyota. A literature review touches on the theory and applications of NPD, the background and development of Toyota, etc. Research methods are identified describing the positivistic and the phenomenological paradigms, and the primary (telephone interview) and secondary data used in the case study of Toyota. ToyotaOs performance is compared to that of the Western car manufacturers.
(2003, 12 500 words)
The dissertation investigates the role of middle management (MM) in companies’ performance providing a review of literature on changes in managerial roles and MM responsibilities, the key reasons behind MM difficulties, empowerment, leadership, etc. The issues MM skills development are discussed and used in a case study of CSD.
(2005, 12 500 words)
The dissertation investigates the impacts of the merger between Hewlett Packard (HP) and Compaq in 2002 on the company’s philosophy and leadership style. The review of literature touches upon the theories of leadership, management, mergers and acquisitions, etc. The study uses secondary research methods combined with the primary research based on a triangulation approach through observation, semi-structured interviews with HP employees and questionnaires. Conclusions are made about the effectiveness of the company’s leadership.
(2006, 8000 words)
This dissertation examines the organizational failure and crisis that Marks & Spencer (M&S) has been experiencing, in particular, around the period of 1998 onwards. It makes a strategic assessment of M&S’ performance using the industrial organization and organization studies literature as a framework. These perspectives view the causes of organizational failure and crisis as external and internal to the firm. The dissertation would be useful for anyone interested in organizational failure and crisis and the performance of M&S over time.
(2006, 4000 words)
The paper offers a research proposal on organizational learning (OL) in a Greek food SME reviewing the importance of OL in SME and outlining the objectives of the proposed dissertation. Literature is reviewed on the theories of OL and internationalization, the background of the food industry in Greece, etc. The structure and the timescale of the research are outlined.
(2005, 3000 words)
The paper contains a proposal to study the causes and implications of management failure. Literature related to business failures is reviewed including the analysis of the share collapse of Marconi, the practices of Marks and Spencer, etc. Research methods and tools are outlined; theoretical underpinnings of business success and failure are discussed reviewing the theories of Maslow, Herzberg, etc. The timetable of the research work is presented.
(2004, 11000 words)
The dissertation aims to investigate the drivers and impacts of organizational change providing an extensive review of literature related to change, globalization, demographics, technological advances, behavioral psychology, conflict management, cultural dimensions, etc. Cognitive models of conflict resolution are discussed.
(2005, 1500 words)
The project proposal states the research problem offering a brief review of the management history, identifying the general purpose of the study and its theoretical framework, the main subjects of the literature review, the specific objectives and research methodology.
(2006, 8500 words)
The dissertation investigates the role of executive and non-executive directors (NED) in boardroom meetings examining the influence of their relationship on the success of listed and non-listed companies. A literature review provides information on the role of the board, NEDs’ contribution to the firm performance, agency theory, etc. Research methods include the analysis of primary data (questionnaires) and secondary data. Conclusions are made about the factors behind effective governance practices.
(2006, 9000 words)
This dissertation examines the organizational failure and crisis that Marks & Spencer (M&S) has been experiencing, in particular, around the period of 1998 onwards. It makes a strategic assessment of M&S’ performance using the industrial organization and organization studies literature as a framework. These perspectives view the causes of organizational failure and crisis as external and internal to the firm. The dissertation would be useful for anyone interested in organizational failure and crisis and the performance of M&S over time.
(2005, 10500 words)
The dissertation examines the concept of managing relationships conducting a case study of the fast food company Pret a Manger. A literature review touches on the general issues of marketing, relationship marketing (RM), stakeholder management, loyalty, etc. The strategies of Pret a Manger in maintaining a long-term relationship with their employees are discussed. Research techniques include qualitative methods based on interviews, and quantitative methods based on questionnaires; the primary data are analyzed and compared to the secondary data collected from academic literature and reports by market research agencies. Conclusions are made about the attitudes of Pret a Mangers employees to the companys management.
(2006, 17000 words)
Performance measurement and management has become increasingly important in the public sector in recent years due to the Governments desire to improve quality and value for money for the taxpayer. In a Social Services setting, Local Authorities are now ranked according to a Star Rating System, which places them along a continuum from the poorest performers (a zero star authority) to the best performers (a 3* authority). This dissertation asked how a Local Authority could use performance measurement and management systems to improve its star rating. In so doing, the performance measurement and management systems of seven Local Authorities were investigated and contrasted to look for best practice. The results of this analysis were then applied to a single Local Authority to suggest how it could improve its star rating. This dissertation would be useful for any student who wants to know how to tackle a large dissertation with multiple methods (both qualitative and quantitative), produce a solid methodology or know more about performance measurement and management.
(2005, 19000 words)
The UK office fit-out sector is a highly specialised market where opportunities exist for consultants and contractors with a proven track record. This report is based on the project management practices in the UK Office fit-out sector. The research was conducted in the UK and confined to project management. The research work was conducted with the aim of identifying project management practices in the UK office fit-out sector and also to explore the existence of the Best practices in Project management.
(2005, 3000 words)
This dissertation proposal examines the environmental and firm-level consideration that multinational corporations (MNCs) take into account when making market entry decisions in developing countries. Whilst considerable literature has examined the internationalisation decisions of MNCs in the developed world and in emerging economies, relatively few have investigated the developing world context. Developing countries suffer from a range of environmental and firm-level difficulties that affect internationalisation decisions. At the environmental level, they face information problems, hampering investment, regulatory difficulties, decreasing economic efficiency, and judicial shortfalls that undermine contractual compliance. At the firm-level they lack the administrative, organizational and managerial capabilities to leverage firm-specific resources and knowledge that are vital to success. This proposal would be useful for any student wanting to know how to write a well structured and cohesive proposal that illustrates how to effectively link a studys research aims, objectives, literature review and methodology sections.
(2005, 18500 words)
This dissertation examined work motivation and occupational stress and their effect on sales performance within a single Vodafone store. First, a comprehensive literature review of motivation and stress was provided as the backdrop for the study. This highlighted the different content and process models of motivation and the main factors that cause stress within the workplace. Next, the research philosophy, strategy and methods used were outlined and justified in some detailed. Third, the results were presented before being discussed. The study itself involved gaining an understanding of the sales function at the Vodafone store and a focus group with sales staff to highlight key motivators and stressors. Finally, a questionnaire was used to measure a range of issues aimed at better understanding what motivated sales staff and whether stress affected their levels of motivation. This dissertation would be particularly useful for students wanting a detailed understanding of work motivation and occupation stress.
(2005, 14500 words)
As the competitive environment that firms face intensifies, firms find it more difficult to recruit and retain employees. Once employed, firms need to manage the psychological contract that exists between themselves and their employees. This contract consists of a number of organizational and employee obligations that must be meet. Where the firm violates the contract, it can result in decreased levels of trust, employee commitment and motivation, as well as higher staff turnover. Where the employee violates the contract, the firms performance will suffer. To combat the competitive environment within which firms now compete and the need to retain employees, firms are increasingly employing flexible working practices, including flexi-time, time off in lieu, job-sharing and working from home. In this content, this dissertation aimed to investigate whether these flexible working practices had an impact on the psychological contract; in other words, it aimed to investigate whether there was a relationship between flexible working practices and the psychological contract. The dissertation contains an extensive literature review that examines the UK working environment, flexible working practices, the psychological contract and power relationships within firms. Following a comprehensive methodology, a study is conducted examining the working practices and psychological contract of some 200 employees a major UK bank. The result are statistically analysed and presented before conclusions and recommendations are made.
(2005, 11000 words)
This dissertation examines how McDonalds have implemented and managed organisational change in the UK Fast Food Industry. As an industry that has experienced considerable pressure to adapt to societys changing needs over the last five years, it provides a rich case study. The dissertation adopts a diagnostic framework to highlight the change process that has taken place, examining the organisational strategic change context, change contextual features and design choices. The strategic change context explains the firms wider strategic context, decisions regarding the purpose and rationale for change and the desired outcome. Change contextual features analyse issues of time, scope, preservation, diversity, capability, capacity, readiness and power, which influence the choice of change approach an organisation should follow. These refer to the organisations culture, competences and current state. Finally, the firms design choices are analysed and discussed. These refer to the firms change path, start-point, style, target, levers and roles, which should reflect its change approach. This dissertation would be useful for anyone wanting to know about the dynamics of organisational change in a global organisation (McDonalds) and how it can be implemented and managed in a fast moving industry (the Fast Food Industry).
(2005, 3200 words)
The project proposal provides a comprehensive academic framework for the subsequent project, the study of the utilisation of the balanced scorecard by one of Britains most successful financial institutions, Cheltenham and Gloucester (C&G). C&G is the third largest mortgage provider in the UK with the market share of 9.1% and market value of ã26.5 bln. The work starts with setting the aim and objectives of the study. The company overview is then provided followed by the critical review of important secondary sources. Furthermore, methodological tools to be employed in the project, both secondary and primary, are thoroughly analysed. The proposal concludes with a comprehensive task-list describing steps to be taken by the author to successfully achieve the set aim and objectives.
(2004, 12000 words)
The dissertation aims to investigate the effects of using a strategic measurement and management system BCS (Balanced Scorecard) in Chinese commercial Bank of Communications (BoCom). The review of literature covers the history of BCS development comparing traditional performance measurement systems with the non-financial (qualitative) performance measures including satisfaction system, reward system, etc., and highlighting the strengths and weaknesses of BCS. An overview of the theoretical development of BSC in China is given focusing on its application in Chinese banking industry. The methods of investigation include the analysis of printed and online sources, an empirical investigation of BSC strategic impacts in BoCom based on qualitative research (interview data, questionnaires). Conclusions are made about the effectiveness of implementing BSC performance measurement system in BoCom.
(2005, 3000 words)
This research proposal is designed in accordance with classic layouts suggested by the leading academics. It begins with clear outline of aims and objectives, followed by the rationale for commencing this particular research. The next step is the literature review, which highlights such areas as Knowledge Management, Tacit Knowledge, Importance of Management Information Systems, Role of Knowledge Management within HRM. Furthermore, the proposal suggests that the research is to be taking secondary perspective and therefore, proposal defines the secondary data collection methods, defines the philosophy of the research and illustrates potential scope and limitations of the proposed research.
(2005, 4400 words)
The research proposal suggests the framework for the investigation of stress management in an NHS organisation. The literature review reviews the impact of stress on individuals lob performance and motivation its overall cost for organisations. The other issues of concern are the recent increasing tendency of occupational stress, stress management tools and the methodologies used to measure stress. The methodological part proposes the use of phenomenological approach as research philosophy with the use of focus groups and questionnaires as primary data collection tools. The paper discusses ethical issues and observes limitations of the chosen research methods.
(2004, 10000 words)
The aim of the dissertation is to investigate the concept of power in social and organisational frameworks. The objective is to analyse the operations of Professional Help organization (ProHelp) in the UK and its relationships with Free Professional Services (FPSs) and voluntary and community organisations (VSOs) from the perspective of knowledge and power management. The literature review reveals a variety of approaches to the concept of power; the ideas of Cares, Lukes, Barnes, Pfeffer, Dahl, etc. are discussed. The researcher uses a qualitative method of investigation, namely, direct data collection (telephone and face-to-face interviews) followed up by analysis and interpretation. Recommendations for further investigation and suggestions concerning research methodologies are given.
(2003, 18000 words)
The dissertation investigates non-technical factors that influence the development of Information Systems (IS) presenting an in-depth analysis of a case study. A comprehensive review of literature identifies success factors in developing IS projects and provides a theoretical background (secondary data) for the direct method of analysis. On the basis of primary research data collection (questionnaires, interviews) these factors are analysed in connection with the implementation of IS project by the company analysed in the case study. Key limitations and constraints of the project management are identified. Recommendations are made about the ways of improving the project and conducting research of project management.
(2005, 3100 words)
This work presents the proposal of the research aimed at investigating benefits which investment banks can gain from implementation of Key Account Management system (KAM). The author offers thorough background of the problem and highlights previous works in this area. However, the proposed research stands out since Key Account Management is quite new tendency in finance. Factors especially favorable for introduction of KAM are shown in the text. The best form of research design is suggested for given problem under consideration. Timescale and available resources are also elaborated in the proposal. This work can help in writing Phd proposal and other forms of research proposals.
(2004, 12000 words)
The aim of this dissertation is to perform a research in change management at the IT organisation and to evaluate the role of Information System specialists in the successful outcome of the changes. The research is carried out by the means of primary and secondary research methods, applied to SCM - Wembley (Securitas Cash Management) companys branch in the UK. Firstly, SCM, a Swedish company, which undergone organizational changes, was introduced. The author takes Markus and Benjamins change agentry models, such as: the Traditional agent Model, the Facilitator Model and the Advocate Model in order to identify the IS specialists role in the changes at SCM. The primary research was performed by qualitative and quantitative approaches (interviews and questionnaires), where senior managers and IS specialists were surveyed. The literature review was performed as a secondary research there. In this part, the definition of change management was determined; a common viewpoint of changes was built up, and the forces that induced changes were outlined from Black and Porters studies. Finally, the author concluded about the role of the IS specialist as a change agent, which needed to be well skilled and able to flexibly shift quickly between the models (Markus and Benjamins change agentry models) depending on the circumstances. The author also gives recommendations regarding the ways, the IS specialists can be educated and skilled in order to achieve success at the organisational change management.
(2004, 14500 words)
This dissertation aims to investigate whether knowledge management can help organizations to gain competitive advantage. Literature review looks into the different perspectives of knowledge management and investigates how knowledge management can be used by organizations to achieve competitive advantage. In the second part of the dissertation theories are being critically analysed and illustrated with examples of different companies. This dissertation is only based on the secondary research and does not contain the methodology chapter.
(2004, 18000 words)
This dissertation provides throughout investigation into the concepts of knowledge management and organisational culture and aims to identify whether organisational culture can be a barrier to knowledge management initiatives implementation. Extensive literature review refers to knowledge management and organisational culture theories. Primary research consists of questionnaires, analysis of which enables researcher to test existing theories.
(2003, 15000 words)
This dissertation aims to analyse, discuss and compare different approaches to Benefits Realisation/Management, "the process of organising and managing such that potential benefits arising from the use of IS/IT are actually realised". Dissertation looks into various approached to benefits management such as DMR's Benefits Realisation, Cranfield's School of Management approach, Active Benefits Realisation (ABR), Managing Successful Programmes (MSP) and Advanced Dynamic Programme Management 2 (ADPM2). Based solely on secondary research the dissertation provides extensive literature review and compared different approached outlining their strengths, weaknesses and other important characteristics. Please contact us for further information on this dissertation.
(2004, 10000 words)
The dissertation discusses the change management issues related to BPR processes within the NHS context. The main objective of the dissertation is to identify the complexities of the BPR process in the NHS Trust. Primary research has been carried out to identify the attitudes of the operational level staff towards innovative techniques and their opinions as to how the implementation of the change strategy has been carried out. Literature review and secondary research has identified and reinforced the conclusions of the primary research, that BPR is a complex process requiring a great deal of planning and commitment from the stakeholders of the organization if it is to succeed. It is clearly recognized that engaging the workforce in the planning and implementation is vital for them to understand the need for change and to commit to it. The conclusions identify that BPR as well as other factors have led to reluctance and resistance. It is recognized that the force field analysis might be applied in future to identify restraining and driving forces. Communication is seen as a key element in obtaining support and commitment during the times of change. Recommendations are made to determine how the implementation process could be speeded up in order to minimize the uncertainty, reduce the stress on management levels, and create an environment that is able to better address the complexities of business process reengineering.
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