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(2007, 15 800 words)
The dissertation seeks to identify the key consumer preferences influencing the choice of banks by bank consumers, and to rate different types of banks against these preferences. The paper presents a review of related theoretical literature and a description of the research methodology including questionnaires, interviews and sampling. The results of the primary and secondary research are discussed outlining the research limitations, timetable, resources and ethical considerations. Conclusions and recommendations are made on the basis of the research findings.
(2007, 3700 words)
The paper studies the banking sectors of Pakistan and United Kingdom with a focus on the Investment Banking industry presenting PESTL analysis of macro-environment of both countries, their financial analysis from the managerial perspective and the reform initiatives undertaken by the government of both countries over the last few decades. The study is based on qualitative data obtained through secondary sources and a comprehensive literature review. The study addresses the issues of academic and practical interest.
(2007, 9000 words)
This work analyses the competitiveness of the UK's banking industry. The literature review is based on Porter's 5 forces model. It is found that the UK's banking industry is very competitive in certain segments such as current accounts and credit cards, while very uncompetitive in others such as services provided to SMEs. The internet has decreased the barriers of entry into this market, and therefore the banking industry is facing a strong growth of rivals from large non-banks such as supermarkets and retail stores. Although these rivals have brought higher competitive pressures to the industry, they have also allowed banks to provide a wider range of services, which in turn allow them to increase customer loyalty. The second part of work investigates the share price movements of Barclays bank. It is found that the share price does not follow the Random Walk model, but rather is highly dependant on the industry's share price performance. The work concludes that the banking industry overall is competitive.
(2007, 5000 words)
This report analysed the UK retail banking industry using two main models of strategic analysis, the PEST analysis and Porter's five forces analysis. In so doing, it highlighted the considerable changes in the UK retail banking industry's external environment that have taken place over the last three decades and the knock on effect this has had for the industry's structure and competitiveness.
(2007, 5000 words)
The report has been aimed at understanding the strategic management adopted by major banks towards exerting control over their business environments to better adapt or manipulate to gain sustainable competitive advantage. The report critically analyzes the practices of these institutions in the light of theoretical concepts, models and understandings. The specific objectives of this report include understanding of issues as corporate governance, ethics, and corporate social responsibility of Citigroup; the core competences and dynamic capabilities in relation to Citigroup, Hong Kong Bank (HSBC), Deutsche Bank and Goldman Sachs. It should be noted that report has been divided into three equal parts, each answering different question and then concludes win the light of suitable recommendations.
(2007, 17 500 words)
The dissertation investigates the issues of service quality (SQ) in modern business focusing on the SQ measurement in the banking industry and examining the gap between the bank customers' expectations and the actual service delivery. A case study of SQ evaluation in a Vietnamese bank is carried out. The review of literature touches on the definitions of service, quality, SQ dimensions, cultural differences in measuring SQ, etc. The methods of research are based on the philosophy of positivism and include secondary data analysis and primary data collection through questionnaires. Conclusions are made about the influence of cultural differences on the effectiveness of the SERVQUAL model in evaluating a bank's SQ.
(2007, 1800 words)
The research paper is focused on the analysis of the recent M&A trends in banking industry. It identifies facts and motives for the recent upsurge in M&A deals in the global markets, and proceeds with analysis of the local factors that stimulated American and European markets.
(2007, 2000 words)
This paper analyses the Banking sector through Porter's conceptual framework—five forces model. The analysis evaluates the competitive structure of the banking sector, and by inference presents a good knowledge on what drives competition. It also evaluates Northern Rock Bank's Corporate Social Responsibility (CSR). The analysis is substantiated with data from the Company's CSR website.
(2006, 14000 words)
The dissertation investigates the peculiarities of working in culturally diverse and culturally homogeneous groups conducting a case study of HRM practices and perceptions at the Indian Case Bank. The review of literature touches on the problems of multiculturalism in teams and work groups, team-based management techniques, issues of HRM in multinational organizations, definitions of culture, the features of Indian culture, etc. The case study employs an inductive research approach combining indirect and direct methods of data collection based on semi-structured and in-depth interviews. Conclusions are made about the factors behind the effectiveness of multinational and homogenous teams' performance.
(2006, 1000 words)
The paper looks at the use of information technology (IT) in banking examining the benefits and drawbacks of the Internet banking, and analyzing the e-banking practices of HSBC and PayPal. The issue of safety is addressed; the features of telephone banking are discussed.
(2006, 6000 words)
The paper investigates global investment banking (I-Banking) providing an overview of the industry, describing its structure and the trends within I-banking. PEST and Porter's Five Forces analysis of I-banking is conducted; its principle strategies are discussed, the future of I-Banking is forecast.
(2006, 15000 words)
The dissertation addresses the issue of plastic card fraud in the UK providing a review of literature on the history of plastic card development, the regulation of plastic card industry, security issues of plastic card transaction and cardholders' behaviour, etc. A study into plastic card use is conducted combining the qualitative and quantitative methods of secondary and primary research including observation, experimentation and questionnaires. Conclusions are made about the advantages of using plastic cards and the main reasons behind the rise in card fraud. Recommendations about the ways of the fraud prevention are offered.
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