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TQM - Total Quality Management

S/B/429. Operations Management: Business Process Re-engineering

WORDS:
3500
DATE:
2008
PRICE:
39.99 GBP

The paper examines the concept of business process reengineering (BPR) describing BPR drivers, benefits, principles, the stages of the process, redesign tools and techniques, etc. Business reengineering rules proposed by Hammer are discussed, BPR is considered with relation to total quality management (TQM), the issues of BPR implementation are addressed.

 

KEYWORDS: operations, management, business, process, re-engineering,