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TQM - Total Quality Management

C/OM/385. Proposal. Impacts of TQM on service quality at Mobily and Vodafone

WORDS:
1300
DATE:
2011
PRICE:
19.99 GBP

The paper proposes to examine the impacts of total quality management (TQM) on the service quality of the Saudi Arabian telecommunications company Mobil and the UK telecom company Vodafone. The aims and objectives of the research are outlined, its methodology and outcomes are described, resources and limitations are indicated.

 

KEYWORDS: Proposal, TQM, service quality, Mobily, Vodafone,

 
Other Papers On: Mobily
Other Papers On: Vodafone