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TQM - Total Quality Management

C/OM/192. Role of TQM in business process improvement

WORDS:
3800
DATE:
2010
PRICE:
39.99 GBP

The paper looks at total quality management (TQM) as a tool of improving business process focusing on the process of reward and recognition, their benefits for operations management (OM), the reasons behind the failure of the reward and recognition process, and the role of TQM in process improvement.

 

KEYWORDS: Operations management, OM, process improvement, Total Quality Management, TQM, reward and recognition,