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TQM - Total Quality Management
C/OM/112. Business Excellence
- WORDS:
- 3000
- DATE:
- 2008
- PRICE:
- 39.99 GBP
The paper examines the notion of business excellence by comparing three business improvement methodologies, i.e. total quality management, the balanced scorecard, and the EFQM excellence model, indicating how they can be used to implement change. As a case study, the paper examines how the EFQM excellence model helped a firm to improve their business performance.
KEYWORDS: business excellence, TQM, balanced scorecard, BSC, total quality management,
Other Papers On: Balanced Scorecard
Other Papers On: TQM - Total Quality Management
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I just wanted to say thanks for letting me read: one of your writers' (Anderson, Tim) sample 2 Project Proposal 'The utilisation of the balanced scorecard by Cheltenham and Gloucester (C&G)' available on your web-site. The article was excellent and very helpful, many thanks.Danny














