Browse our collection of papers in
Service Operations Management
C/OM/331. Service operation management at The Money Shop
- WORDS:
- 2950
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper discusses service operation management, and focuses on The Money Shop, in Golders Green. The paper introduces the company, and presents its research methods. Information has been collected about The Money Shop through a mystery shopper visit and an interview with the manager of The Money Shop. Ownership and management is examined, followed by a discussion of their service package and processes. The encounter the mystery shopper received, as well as the interview with the manager is examined.
KEYWORDS: Service operation management, The Money Shop, Golders Green, mystery shopper, ownership, service package,
Subject Catalogue
- Dissertations and Proposals
- Analysis of Companies
- Analysis of Industries
- Architecture, Design and Technology
- Computing and Mathematics
- E-Commerce and E-Business
- Economics
- Education
- Engineering
- Fashion and Culture
- Finance and Accounting
- General Business
- History
- Hospitality and Tourism
- Human Resource Management
- International Relations
- Law
- Literature, Language and Theatre Studies
- Management and Organisational Behaviour
- Marketing
- Media, Music and Art
- Operations Management
- Philosophy
- Politics
- Psychology
- Science, Medicine and Nursing
- Sociology
Keywords Tag Cloud
GET OUR GooGLE TOOLBAR BUTTON
WHAT OTHERS HAVE SAID
Thank you. Paper has arrived. Really impressed with the quick response and selection of topics offered. Will probably use you again if I am mad enough to undertake any more courses and need inspiration.Andrea














