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Service Operations Management
C/OM/249. UPS operations in package delivery sector
- WORDS:
- 2550
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper looks at the operations management in United Parcel Service (UPS), a package delivery company, describing their background, identifying UPS key order qualifiers (including price, technology, etc.) and order winners (including the quality of delivery, services, etc.). The ways to improve the company’s operational efficiency are discussed.
KEYWORDS: Operations management, UPS, United Parcel Service, package delivery, order qualifiers, order winners,
Other Papers On: UPS - United Parcel Service of America, Inc.
Other Papers On: Postal and Courier Industry
Other Papers On: Service Operations Management
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