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Service Operations Management

C/OM/235. Service concept of Knight Frank

WORDS:
2100
DATE:
2010
PRICE:
29.99 GBP

The paper looks at the service culture of the real estate agency Knight Frank providing background information about the company and analysing their service design, service solutions and service delivery from the perspective of quality, flexibility and fit with customer requirements.

 

KEYWORDS: Service concept, service quality, Knight Frank,

 
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