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C/P/358. Philosophic approaches to quality concept

WORDS:
1350
DATE:
2011
PRICE:
19.99 GBP

The paper presents an overview of philosophic approaches to quality formulated by quality gurus, i.e. Deming, Donabedian, Juran and Crosby, Shewart and Ishikawa, Feignbaum and Taguchi. Similarities and differences between the approaches are highlighted, guru’s attitudes towards staff training are discussed.

 

KEYWORDS: Philosophic, concept of quality, quality gurus, staff training,

 
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