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Operational Research

S/OM/90. Queuing at Starbucks' High Street Kensington: A mathematical perspective

WORDS:
2800
DATE:
2010
PRICE:
29.99 GBP

This paper examines the problem of queuing at Starbucks’ High Street Kensington from a mathematical point of view. The paper begins by identifying what the queuing problem is, and follows by discussing what customers behave like in a queue. The characteristic of a queue along with the relevant calculations as well as the Student T distribution, and the paper then presents the queuing model. The economics of queuing lines analysis is discussed, and the paper concludes with recommendations.

 

KEYWORDS: Queuing, queue, Starbucks, High Street Kensington, Student T distribution, queuing model,

 
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