Browse our collection of papers in
General Operations Management
S/OM/87. TQM, JIT and TA against Goldratt's theory of constrains
- WORDS:
- 2600
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper looks at the theory of constraints (TOC) by Eli Golratt considering the technique of ‘throughput accounting” (TA), and comparing it to quality management (TQM) and just-in-time (JIT) manufacturing techniques. The evolution of TQM and JIT approaches is reviewed highlighting their similarities with TOC, the development of the TA technique is examined.
KEYWORDS: TQM, total quality management, JIT, just-in-time, TA, throughput accounting, theory of constrains, TOC,
S/OM/86. TQM, JIT and TA against Goldratt's theory of constrains
- WORDS:
- 2600
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper looks at the theory of constraints (TOC) by Eli Golratt considering the technique of ‘throughput accounting” (TA), and comparing it to quality management (TQM) and just-in-time (JIT) manufacturing techniques. The evolution of TQM and JIT approaches is reviewed highlighting their similarities with TOC, the development of the TA technique is examined.
KEYWORDS: TQM, total quality management, JIT, just-in-time, TA, throughput accounting, theory of constrains, TOC,
C/OM/370. Operations Management at Budget and Luxury Hotels
- WORDS:
- 2400
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper examines operations management at budget and at luxury hotels, and begins by providing background information on the hospitality industry. The paper examines aspects relating to quality, speed, dependability, flexibility, and cost. Both hotel types are examined in reference to the aforementioned factors, and conclusions follow.
KEYWORDS: Operations management, budget hotel, luxury hotel, hospitality industry, quality, speed, dependability, flexibility, cost,
C/OM/365. An evaluation of business operation planning systems
- WORDS:
- 3250
- DATE:
- 2011
- PRICE:
- 39.99 GBP
This paper examines business operation planning systems, and aims to outline the essential components of an effective system. The paper begins by discussing the business operations planning process, and identifies the stages as people, resources, policy and strategy, processes, and leadership. The internal and external factors that affect business operations plans are assessed, and the paper discusses the impact of environmental and technological change on business operations planning. The managerial qualities and resources required for effective business operations planning are outlined and assessed in detail.
KEYWORDS: Business operation planning systems, business operations, people, resources, policy, strategy, processes, leadership, environmental change, technological change!,
C/OM/364. The potential impact of Operations Management on an organisation facing public sector cuts. Case study The Learning Disability Alliance Scotland
- WORDS:
- 2550
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper aims to discuss the potential impact of operations management on an organisation that faces public sector and budgetary cuts. The paper introduces the topic, and follows with an identification of the aims and purposes of the study, as well as the methodology used. This is followed by an analysis of the subject, and the paper defines operations management, its characteristics and benefits. The weaknesses of operations management are highlighted, and the paper then introduces the case study. The Learning Disability Alliance Scotland is evaluated, and the paper then concludes with recommendations.
KEYWORDS: Operations management, public sector cuts, budgetary cuts, The Learning Disability Alliance Scotland,
S/OM/82. Operations management at Daewoo and the reasons behind their failure in the Indian Car market
- WORDS:
- 3850
- DATE:
- 2011
- PRICE:
- 39.99 GBP
This paper examines managing operations at Daewoo, and aims to identify the reasons why they failed in the Indian car market. The paper provides information on the organisation, and identifies that the main reason behind their failure was the customer services team. Issues including staff turnover and management behaviour are given as reasons. The paper then analyses the theory related to the subject like process mapping, training process, total quality management (TQM), and customer relationship management (CRM). The theory is then applied to Daewoo, and the way in which customers have been impacted from these issues are assessed. The paper concludes with recommendations for the company.
KEYWORDS: Operation management, Daewoo, Indian car market, customer service team, process mapping, total quality management, TQM, customer relationship management, CRM!,
C/OM/345. Operations management at the Toyota Motor Corporation
- WORDS:
- 2600
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper examines operations management at Toyota motor corporation, and begins by providing information on the organisations background. The paper then discusses operations management, in reference to lean manufacturing and just in time production scheduling. The Toyota crisis which involved the company having to recall around 8 million cars is then examined.
KEYWORDS: Operations management, Toyota, lean manufacturing, just in time production scheduling, Toyota crisis,
C/B/3833. An examination of Marks and Spencer since 2000
- WORDS:
- 2800
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper focuses on M&S, and aims to identify the changes that have occurred since 2000 under the new management of Luc Vandevelde. The paper evaluates the changing structure and culture at M&S and examines how finance and marketing has contributed to the changes. The paper then provides a marketing mix for the company, and follows with an evaluation of operations and human resource management. A SWOT analysis follows this, and the paper examines the prospects for M&S in the future.
KEYWORDS: M&S, Management, Luc Vandevelde, finance, marketing, marketing mix, SWOT, operations management, human resource management!,
C/OM/342. An examination of supply chain and operations management at Ice House Toys
- WORDS:
- 2500
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper examines operations management and supply chain management, and looks specifically at Ice House Toys, a toy shop chain. The paper examines the situations that the managing director is in, and answers a range of questions. The first question is “Evaluate the impact on operations of Robin’s sales targets for the 2004 Christmas Catalogue and discuss to what extent the planned 2004 increase in warehouse space helps resolve the problems faced”. The second question focuses on operations management, and answers “Using examples discuss the role that Operations Management plays in organisations and evaluate its importance”. The final section discusses supply chain management and is split into three questions. The first is “explain and discuss the term ‘Supply Chain Management’ and its major associated activities”. The second is “discuss the types of relationships in supply chains and show how these impact the management of the delivery of products and services to customers”. The last question is “Discuss improvements that could be implemented in supply chain relationships which could help increase efficiency”.
KEYWORDS: Operations management, supply chain management, Ice House Toys, sales targets!,
C/OM/335. Examination of the operations at Euroclear
- WORDS:
- 1000
- DATE:
- 2011
- PRICE:
- 19.99 GBP
This paper examines Euroclear, a UK settling agency, and aims to examine how the organizations process works. The paper examines topics like asset optimization and asset servicing.
KEYWORDS: settling agency, Euroclear,
C/OM/326. Industrial Production and Engineering Management: Exam Notes
- WORDS:
- 8950
- ADD-ONS:
- Slides and Data
- DATE:
- 2011
- PRICE:
- 89.99 GBP
The paper offers answers to 189 exam questions on industrial production and engineering management covering the fundamentals of operations management and strategy, product design, capacity planning, quality and process control, inventory management, numerical evaluation of productivity, utilization, project time estimates and variances, break even and EPQ measurements, critical path analysis, etc.
KEYWORDS: Industrial Production, Engineering Management, Exam Notes,
C/OM/321. Operations Management: Theory and Practice
- WORDS:
- 3650
- DATE:
- 2011
- PRICE:
- 39.99 GBP
The paper looks at the areas of operations management (OM) outlining operational problems that can be faced by the organisation, explaining theoretical approaches to problem diagnosis, reviewing the principles of OM planning and control, addressing the issues of supply chain management (CHM), and discussing examples of OM and CHM in the UK, Japan, Spain, etc. Recommendations are suggested about the ways to deal with current operational problems.
KEYWORDS: Operations Management, supply chain management,
C/OM/319. Operations management at Natwest and Starbucks
- WORDS:
- 650
- DATE:
- 2011
- PRICE:
- 9.99 GBP
This paper examines operations management, looking at Natwest Bank and Starbucks, the coffee shop. The operations at both venues are assessed, and ways in which their functions can be improved are examined.
KEYWORDS: Operations management, Natwest, Starbucks!,
C/OM/313. A report on BAE Systems
- WORDS:
- 4050
- ADD-ONS:
- Data Sheets
- DATE:
- 2011
- PRICE:
- 49.99 GBP
This paper examines BAE systems, a company that manufactures products and services for the air, land and naval forces. The paper aims to discuss operations management, marketing management and financial management in relation to BAE to examine the business strategy and success. The paper begins by providing an overview of the company, followed by an assessment of their operations management. This section examines their supply chain, research and development, intellectual property, and customer focus. The following section assesses their marketing management, paying attention to branding and their strategy. PEST and Porter’s five forces analyses are used to assess the environment. The paper then performs an in-depth financial analysis of BAE systems. Each section provides recommendations for improvement, and the paper comes with attachments concerning the company. These data sheets are the companies consolidated income and cash flow statements, as well as their balance sheet.
KEYWORDS: BAE systems, operations management, marketing management, financial management, business strategy, supply chain, research and development, intellectual property, customer focus, branding, PEST, porter’s five forces, income statements, cash flow statements, balance sheet,
C/OM/310. Managing operations at Lufthansa Airlines
- WORDS:
- 4050
- DATE:
- 2011
- PRICE:
- 49.99 GBP
This paper discusses Lufthansa Airlines, and aims to analyse their managing operations. The paper begins by providing the background to the issue at the airline, and the paper then focuses on a specific operational process. The customer experience from check-in to claiming baggage is discussed. Different operational theories are discussed, and the paper then relates this theory to the case study. Recommendations are made regarding the improvement of customer experience.
KEYWORDS: Lufthansa Airlines, managing operations, operational process, customer experience!,
C/M/1879. Strategic and operational analysis of the Para Mi Beauty treatment company.
- WORDS:
- 9300
- DATE:
- 2011
- PRICE:
- 99.99 GBP
This paper examines strategic management options and development in relation to the Para Mi Beauty treatment company. The aims of the paper are to understand the strategic and operational management of Para Mi that can be used as the basis for strategic options development, to analyse critically the business environment of Para Mi at macro, micro and meso levels, to recommend a range of strategic options in the context of strategic capabilities and business environment of Para Mi, to recommend the most appropriate geographical location for the retreat, and to analyse the practicalities associated with the retreat such as the services being offered and the technological requirements that will assist with ensuring the overall success and building of the brand. An overview of the company is provided, and the paper presents a PESTEL analysis as well as the 4P’s analysis. Topics like market participation, financial planning, human resources, and strategic options are assessed. The five year strategy is outlined, and the paper concludes by discussing topics like strategic capabilities, goals, and future directions.
KEYWORDS: Strategic management, Para Mi Beauty treatment company, operational management, PESTEL, 4P’s, marketing mix, human resources,
C/OM/283. Analysis of operations management: case study of Halifax Bank of Scotland Plc
- WORDS:
- 2050
- DATE:
- 2010
- PRICE:
- 29.99 GBP
This paper focuses on Operations management in Halifax Bank of Scotland PLC, discussing the problems that the firm faces. The paper begins by providing an in depth summary of operations management, explaining the various concepts that come under this heading. The second section of the paper concentrates on the case study, bringing the issues faced to surface, like customer attrition. The problems are analysed, and the paper then provides a variety of solutions like risk management plans.
KEYWORDS: Operations management, Halifax bank of Scotland plc, customer attrition, risk management,
C/OM/271. Operational management in GlaxoSmithKline
- WORDS:
- 4000
- DATE:
- 2010
- PRICE:
- 49.99 GBP
This paper analyses the practical issues faced by firms from operational perspectives, providing key recommendations for improvement. GlaxoSmithKline (GSK) is used as a case study for research and development (R&D). Operations management in the Pharmaceutical industry is discussed, followed by an overview of GSK. Operational strategy, issues within the R&D Department, operational change, R&D Process mapping, and key performance objectives are discussed. The paper concludes with recommendations and conclusions.
KEYWORDS: GlaxoSmithKline, GSK, research and development, R&D, Operations Management,
C/OM/253. Using fishbone diagrams to analyse the order fulfilment and procurement process in a hospital
- WORDS:
- 1000
- DATE:
- 2010
- PRICE:
- 19.99 GBP
This report uses fishbone diagrams to analyse the root cause and effect of order fulfilment and the procurement processes within a hospital environment. The paper provides an introduction to the analysis of St James Hospital in Leeds, identifying the major problems and the issues facing the organisation in terms of people, processes, materials and equipment.
KEYWORDS: Operations Management, Logistics, fishbone diagrams, order fulfilment, procurement, medicine, health, hospital, employees, equipment,
C/OM/246. Operations management: theory and case study of Whirlpool
- WORDS:
- 2150
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper looks at the importance of operations management (OM) in gaining competitive advantage presenting a case study of OM in Whirlpool Corporation. Literature is reviewed on the theory of OM, the issues of OM in Whirlpool are identified, the causes of low profitability of the company are discussed highlighting poor integration of their value chain with the business process and the underperformance of sales and operations planning. Recommendations to Whirlpool are suggested about their OM initiatives.
KEYWORDS: Operations management, supply chain management, Whirlpool,
C/OM/240. DR Corporation. Harvard Business School Case study analysis
- WORDS:
- 1000
- DATE:
- 2010
- PRICE:
- 19.99 GBP
This paper is analysing “DR Corporation” case study by Shapiro. DR Corporation, as a manufacturer of large electrical equipment, is considering a number of proposals regarding the transport of its motors to its manufacturing plant. In order to make the correct decision there are many factors to consider, primarily which will be the most cost effective method of transportation, looking at the inventory, administration and transport costs, but also how feasible are the Companies methods. This paper highlights the importance of supply chain cost calculations in future company strategies and moving businesses forward. It provides background information, addresses the problem statement, evaluates the various transport options and finally provides strategic recommendations for the decision makers. This paper is also looking at what factors are critical to the decision, how to calculate the tradeoffs among transportation costs, inventory costs, and order costs, and how the company's managers should coordinate to make the decision.
KEYWORDS: Costs, feasibility, supply chain management, inventory, strategy, calculations, DR Corporation, Shapiro, Harvard case study,
C/OM/231. Questions and answers in operations management
- WORDS:
- 17350
- DATE:
- 2010
- PRICE:
- 179.99 GBP
The paper looks into the theory of operations management and related case studies providing information on the concept of capacity management and the strategy of ‘capacity cushion’, the features of hospital capacity, the features of Just in Time (JIT) and lean operations, the nature of quality management, the evolution of ‘quality circles’, the definitions of quality in service and manufacturing operations, the principle of total quality management (TQM), the concepts of order winners and order qualifiers, the teamwork models of production, the implications of cellular organisation on production and operations management, the managerial implications of the Pareto principle, the stages of product life cycle, the optimised production technology (OPT), the effects of computer technology on operations management, the reasons for Toyota's move to France, Benetton’s operations and supply chain strategy, success factors of a product design project, systems that assist management in decision making, etc. The paper has no references.
KEYWORDS: operations management, capacity, Just in Time, JIT, lean operations, total quality management, TQM, service quality, order winners, order qualifiers, cellular organisation, Pareto principle, product life cycle, optimised production technology, OPT, Toyota France, Benetton, supply chain, product design, decision making,
C/OM/225. Developments in operations design and practice in automotive and airline industries
- WORDS:
- 2350
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper looks at the changes in operations management taking place in the airline and automotive industries highlighting the challenges recently faced by the industries due to globalisation, emergence of new products, supply chain restructuring, changing travel patterns, etc.
KEYWORDS: Operations management, automotive industry, airline industry,
C/OM/210. Theory of Operations Management: questions and answers
- WORDS:
- 1000
- DATE:
- 2010
- PRICE:
- 19.99 GBP
The paper provides answers to five questions on the theory of operations management (OM) addressing the variables of OM and their implications, the role of trade-offs in OM, Michael Porter’s views on operational effectiveness, issues of quality measurement, and the benefits of ‘Assemble to Order’ (ATO) process. The paper has no reference list.
KEYWORDS: Operations Management, trade-offs, operational effectiveness, quality measurement, Assemble to Order,
C/OM/164. Operations Management at Tick Tock Automotive
- WORDS:
- 1900
- DATE:
- 2009
- PRICE:
- 19.99 GBP
The paper looks at the areas of operations management (OM), i.e. inventory, capacity and scheduling, offering a case study of Tick Tock Automotive and critically analyzing OM processes and attempts to increase capacity. The transformation of the company is discussed suggesting recommendations about their OM.
KEYWORDS: Operations management, Tick Tock Automotive, inventory, capacity’ scheduling,
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