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General Operations Management

S/OM/70. An examination of some operational aspects of a Land Rover Dealership

WORDS:
3000
DATE:
2009
PRICE:
39.99 GBP

This paper looks at operational aspects at the Land Rover dealership in Knutsford. The quality management controls to ensure high quality levels are discussed in relation to a number of theoretical aspects such as, the transformation process model, ISO 9000, conformance to specification and the maintenance approaches carried out by the dealership.

 

KEYWORDS: Sytner Group PLC, Land Rover Dealership, Transformation process model,

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