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General Operations Management
C/OM/253. Using fishbone diagrams to analyse the order fulfilment and procurement process in a hospital
- WORDS:
- 1000
- DATE:
- 2010
- PRICE:
- 19.99 GBP
This report uses fishbone diagrams to analyse the root cause and effect of order fulfilment and the procurement processes within a hospital environment. The paper provides an introduction to the analysis of St James Hospital in Leeds, identifying the major problems and the issues facing the organisation in terms of people, processes, materials and equipment.
KEYWORDS: Operations Management, Logistics, fishbone diagrams, order fulfilment, procurement, medicine, health, hospital, employees, equipment,
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