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General Operations Management

C/OM/133. Impact of Economy on Operations Management

WORDS:
2100
DATE:
2009
PRICE:
29.99 GBP

The paper examines the effects of the economic crisis and increasing oil prices on operations management (OM) in organisations identifying external factors that influence OM, the driving forces behind OM, effective OM strategies, etc. The importance of striking the balance between operational efficiency and customer satisfaction is highlighted describing the strategic options of total quality management (TQM), transport management, and environmental management.

 

KEYWORDS: Operations management, supply chain, strategy, environment, total quality management,

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