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General Operations Management
C/OM/117. Operations management in Norwich & North Retirement Homes
- WORDS:
- 2500
- DATE:
- 2008
- PRICE:
- 29.99 GBP
The paper reports on Norwich & North Retirement Homes addressing their quality problems and exploring possible solutions to assess the best wholesale food supplier for the retirement home from the perspective of cost and quality. Definitions of quality are provided offering a selection of quality assessment tools to analyse the situation at the retirement home and to suggest techniques than can be applied to improve their service quality.
KEYWORDS: Operations management, cost, service quality, quality assessment, Norwich & North Ret,
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Keywords Tag Cloud
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