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Relationship Marketing

P/M/124. CRM - Customer Relationship Marketing

WORDS:
3000
DATE:
2003
PRICE:
39.99 GBP

This paper investigates Customer Relationship Marketing, merits and limitations of CRM, its applicability to mass consumer markets and the future of CRM. This paper also outlines how benefits and technologies brough by CRM can be deployed in the other Marketing and marketing communications areas (in particular PR)

 

KEYWORDS: crm, -, customer, relationship, marketing,

 
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