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Customer Satisfaction (CS)

C/M/1793. Literature review. Analysis of Consumer Satisfaction of the Metro and Makro Customers.

WORDS:
1000
DATE:
2010
PRICE:
19.99 GBP

This literature review examines metro/macro cash and carry, focusing on consumer satisfaction. The review examines the market structure and range of products, and consumer expectations. Models of consumer satisfaction are also examined.

 

KEYWORDS: Literature review, Consumer Satisfaction, Metro Cash & Carry, makro cash and carry, market structure, consumer expectations,

 
Other Papers On: Metro Group