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Customer-Centric Marketing
C/M/2191. Customer service at Marks and Spencer
- WORDS:
- 500
- DATE:
- 2011
- PRICE:
- 9.99 GBP
The paper looks at various aspects of customer service provided by Marks and Spencer (M & S) discussing their use of online technology, marketing communications, customer care, stock management, etc.
KEYWORDS: Customer service, Marks and Spencer, M&S,
Other Papers On: Marks and Spencer
Other Papers On: Customer-Centric Marketing
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