Browse our collection of papers in
Customer-Centric Marketing

C/M/1801. Brand management as link between company and consumer: case of Starbucks

WORDS:
1000
DATE:
2010
PRICE:
19.99 GBP

The paper looks at the concept of brand management (BM) relating in to customer experience management (CEM), examining BM approaches within the coffee industry and analysing BM practices used by Starbucks coffee shops.

 

KEYWORDS: brand management, customer experience management, CEM, coffee industry, Starbuck,

 
Other Papers On: Branding
Other Papers On: Starbucks