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Consumer Behaviour
P/M/592. Customers’ education in food industry
- WORDS:
- 2500
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper examines the buyer behaviour in the food industry providing a review of literature on customers expectations, the companys image and brand, customers learning process, social and cultural influences on buyer behaviour, etc. A study of customers attitudes to potato crisps is conducted using a questionnaire, the use of potential education in changing customers beliefs is discussed as a marketing communication strategy.
KEYWORDS: Customer behaviour, food industry, potato chips, learning,
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