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Relationship Management
C/M/2337. Emotional intelligence and its managerial implications
- WORDS:
- 2450
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper examines the concept of emotional intelligence explaining the difference between intellective and non-intellective factors, identifying conceptual characteristics of emotional intelligence, and evaluating the importance of emotional intelligence for self-awareness, self-management, management of others’ emotions, relationship management, etc. Managerial implications of emotional intelligence are highlighted.
KEYWORDS: Emotional intelligence, managerial implications,
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