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Organizational Communications
C/N/348. Communication skills in health care
- WORDS:
- 2700
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper looks at the theoretical underpinnings of communication within the UK National Health Service (NHS) highlighting the importance of communication and its integration in educational courses. Approaches to training in communication skills are reviewed focusing on the LEARN (listen, engage, assess, respond, nurture) framework and the Gibbs Reflective Cycle. The use of both approaches by NHS is discussed.
KEYWORDS: Communication skills, health care, National Health Service, NHS, LEARN, Gibbs Reflective Cycle,
Other Papers On: Health care
Other Papers On: Organizational Communications
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