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Organizational Communications

C/N/348. Communication skills in health care

WORDS:
2700
DATE:
2010
PRICE:
29.99 GBP

The paper looks at the theoretical underpinnings of communication within the UK National Health Service (NHS) highlighting the importance of communication and its integration in educational courses. Approaches to training in communication skills are reviewed focusing on the LEARN (listen, engage, assess, respond, nurture) framework and the Gibbs Reflective Cycle. The use of both approaches by NHS is discussed.

 

KEYWORDS: Communication skills, health care, National Health Service, NHS, LEARN, Gibbs Reflective Cycle,

 
Other Papers On: Health care