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Organisational change

C/M/1092. Change management at the Royal Mail Group

WORDS:
2900
DATE:
2009
PRICE:
29.99 GBP

The paper examines the changes proposed at the Royal Mail Group on the basis of the Independent Review instigated by the government to assess the fortunes of the ailing postal service and provide recommendations for its renewal. The prospects for employee resistance to the recommended changes are considered, the reasons behind resistance to change are explored discussing the ways to manage such resistance in the Royal Mail Group.

 

KEYWORDS: Change management, employee resistance, Royal Mail,

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