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Decision Making

S/PS/222. Application of creative thinking in tackling problematic issues

WORDS:
4750
DATE:
2010
PRICE:
49.99 GBP

The paper addresses the problem of delayed GP referrals to emergency assessment units (EAU) causing patients' and EAU staff's dissatisfaction. The issues of National Health Service (NHS) quality are addressed suggesting the use of innovative approaches of creative thinking to the solution of existing problems, and focusing on the Synectic approach.

 

KEYWORDS: National Health Service, NHS, problem solving, creative thinking, Synectics,

 
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