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Decision Making

C/M/1854. Decision making in Excelsior Hotel's IT department

WORDS:
1200
DATE:
2011
PRICE:
19.99 GBP

This paper discusses decision making in the IT department of Excelsior Hotel in Liverpool. The paper begins by evaluating three levels of decision making, strategic decisions, tactical decisions, and operational decisions. The paper then evaluates and recommends aspects relating to the use of the internet at the hotel. Two types of software are examined ASI FrontDesk and Easybook, and conclusions are made regarding the effectiveness of each.

 

KEYWORDS: decision making, IT department, Excelsior Hotel, Liverpool, strategic decisions, tactical decisions, operational decisions, internet, software, ASI FrontDesk, Easybook,

 
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