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Social Psychology

C/HR/466. Transactional Analysis in HRM

WORDS:
3300
DATE:
2009
PRICE:
39.99 GBP

The paper examines the issues of communication between people reviewing the psychological methods of Transactional Analysis (TA) based on three states of a person, i.e. the parent, the child and the adult. References are made to the situations described as 'them and us' and 'I'm OK you're not OK'. A case study is conducted to identify the problems of HRM in conditions of the economic recession and employee redundancies highlighting the benefits of the Six Sigma programme, discussing how to improve HR morale, emphasising the importance of core competences approach, etc.

 

KEYWORDS: Transactional Analysis, Culture, Six Sigma, Redundancy, Core Competencies, Expectancy Theory, Management Styles,

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