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C/M/1760. Masters Dissertation. Change Management, Employee Resistance, and the Psychological Contract: Non-governmental Social Service Organisations in Hong Kong

WORDS:
22050
DATE:
2010
PRICE:
229.99 GBP

This dissertation aims to assess and understand the change process that took place in NGO’s in Hong Kong. This change was a result of the implementation of the new subvention system. The way in which the change process affected the psychological contract between employees and employers. The research objectives are highlighted, and an overview of the dissertation is provided. The literature review focuses on change management, employee resistance, and psychological contracts. The research methodology section discusses the epistemology, and explains why questionnaires and interviews are the main methods of research in the paper. The ethical considerations are detailed through use of the four principles of research ethics by Diener and Crandall. The findings and analysis section is extremely detailed, evaluating topics including employee obligations, association with position in NGO, and organisational obligations. The paper concludes by summarising all of the topics discussed, and by reflecting on the project.

 

KEYWORDS: Masters dissertation, change process, NGO, Hong Kong, subvention system, psychological contract, change management, employee resistance,

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