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Performance Management and Appraisal

S/HR/275. Effectiveness of performance measurements, targets and indicators within NHS

WORDS:
4400
DATE:
2009
PRICE:
49.99 GBP

The paper reviews the history of the UK National Health Service (NHS) looking at the changes that took place within the public sector over the past two decades. The features of New Public Management (NPM) are described highlighting the principles of performance management and discussing the ways to measure the performance of medical care delivery through performance targets and indicators.

 

KEYWORDS: NHS, National Health Service, performance measurements, performance indicators, New Public Management,

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Thank you. Paper has arrived. Really impressed with the quick response and selection of topics offered. Will probably use you again if I am mad enough to undertake any more courses and need inspiration. Andrea