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Performance Management and Appraisal

P/HR/212. Employee performance appraisal: theories and tools

WORDS:
2500
DATE:
2005
PRICE:
29.99 GBP

The paper reviews academic approaches to employee performance appraisal including competence based appraisal, management-by-objectives (MBO) management-by-objectives, cabin crew appraisal, etc. The current medium of assessment via an IFA (In Flight Assessment) form used by the British Airways is discussed, alternative methods of appraisal are outlined.

 

KEYWORDS: Employee, staff, performance appraisal, British Airways, in flight assessment,

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