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Employee Retention

C/HR/859. Dissertation. Examination of employee retention issues in Wells Fargo bank's premier phone bank department.

WORDS:
14500
DATE:
2010
PRICE:
149.99 GBP

This dissertation examines high employee turnover, focusing on Wells Fargo bank’s premier phone bank department. The paper begins by presenting the problem statement, and provides the background to the bank. The paper aims to determine the causes of high turnover and provides a new systematic employee retention strategy. The review of literature focuses on topics like causes of employee turnover, low career progression, poor work environment, and employee retention strategies. The methodology section is detailed, and data will be collected through analysis of the literature and through survey questionnaires. The paper highlights the ethical issues and the methodological weaknesses. The findings from the analyses are then evaluated, and the dissertation discusses the findings.

 

KEYWORDS: Dissertation, high employee turnover, Wells Fargo bank’s premier phone bank department, employee retention, low career progression, poor work environment,

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