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Travel & tourism marketing

C/M/2033. Hotel and holiday decision making: do consumers consume “rationally”?

WORDS:
3200
DATE:
2011
PRICE:
39.99 GBP

The paper examines the role of branding and reputation in the hospitality industry arguing how rational is the consumer’s choice of hotel and holiday destination, and how a hotelier can influence consumer’s decision making. Literature is reviewed on the psychology of marketing, the concept of anti-branding is discussed, links between psychology and consumption are established.

 

KEYWORDS: Rational consumer, hotel choice, marketing psychology,

 
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