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Hospitality

C/M/1014. Influence of learning concepts on efficiency in hospitality organisations

WORDS:
2100
DATE:
2009
PRICE:
29.99 GBP

The paper addresses the issues of cultural diversity in the hospitality industry and the challenges of organisational learning within the industry. Literature is reviewed on the theory of hospitality management and learning organisation. A study is conducted using the methods of primary research (questionnaires and interviews) to analyse the requirements and evaluate the quality of hotel services. Conclusions are made about organisational co-ordination and efficiency of the hospitality industry.

 

KEYWORDS: Hospitality, hotels, learning organisations,

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