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Balanced Scorecard

S/B/188. Balanced Scorecard as a method of performance management

WORDS:
2000
DATE:
2006
PRICE:
29.99 GBP

The paper examines the Balanced Scorecard (BSC) method of performance management (PM) providing its definition and describing PM from the perspectives of financial data, customer satisfaction, business process, learning and growth. BSC performance indicators are discussed highlighting their advantages and disadvantages, the issues of their implementation and application, etc.

 

KEYWORDS: Balanced Scorecard, performance measurement,

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