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Balanced Scorecard

E/B/37. Practices in performance management: balanced scorecard

WORDS:
2500
DATE:
2005
PRICE:
29.99 GBP

The paper investigates performance measurement practices at Park Cake Bakeries, a branch of Northern Foods, UK, reviewing the theory of Total Quality Management (TQM) and focusing on ?Demings wheel (balanced scorecard) and ROCE (return on capital employed). The features ideally needed for making strategic decisions are outlined, the benefits and drawbacks of the balanced scorecard are discussed.

 

KEYWORDS: practices, performance, management, balanced, scorecard,

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