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Balanced Scorecard
C/OM/112. Business Excellence
- WORDS:
- 3000
- DATE:
- 2008
- PRICE:
- 39.99 GBP
The paper examines the notion of business excellence by comparing three business improvement methodologies, i.e. total quality management, the balanced scorecard, and the EFQM excellence model, indicating how they can be used to implement change. As a case study, the paper examines how the EFQM excellence model helped a firm to improve their business performance.
KEYWORDS: business excellence, TQM, balanced scorecard, BSC, total quality management,
Other Papers On: Balanced Scorecard
Other Papers On: TQM - Total Quality Management
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Keywords Tag Cloud
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I have received the paper and thank you for your great work.Rahim
