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Balanced Scorecard
C/B/3168. Evaluation of the balanced scorecard and law firms
- WORDS:
- 4050
- DATE:
- 2010
- PRICE:
- 49.99 GBP
This paper examines the concept of the balanced scorecard, aiming to discover whether it is an effective performance management tool for law firms. The paper focuses on whether the tool offers new and exciting opportunities for firms. The difficulties that law firms face are outlined, and the paper presents the background to the balanced scorecard and the way in which it is designed. The balanced scorecard is then applied to the law firm, in relation to topics like finance, people development, internal process improvement, and client satisfaction. The paper concludes with recommendations referring to the way in which the balanced scorecard can be applied to law firms.
KEYWORDS: Balanced scorecard, performance management, law firms, finance, people developed, internal process improvement, client satisfaction,
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