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Strategic Development
P/B/747. Evaluation of expanding telephone reservation system
- WORDS:
- 4500
- DATE:
- 2006
- PRICE:
- 49.99 GBP
The paper reports on the initiative of Tubular Belles Airlines operating EU flights, to provide a first class telephone reservation system. The Consulting approach to the problem is described including the evaluation of the present reservation system, the overview of the queuing theory, the investigation of the possibility to expand the current system, the evaluation of the costs of the expanded system, etc.
KEYWORDS: Fab Sweet, Taylor, Herzberg, conflict,
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