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Outsourcing
S/B/610. Outsourcing and Off-shoring of IT Services by John Smith
- WORDS:
- 2650
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper looks at the model of IT outsourcing used by John Smith to offshore their data centre to the Philippines and introduce JIT (Just-in-time) production. Four phases of the IT outsourcing lifecycle are described, i.e. architecture, engagement, operation and regeneration phases. The role of the JIT method in improving the quality of production is explained, outsourcing solutions are discussed, the needs of PC Helpdesk off-shoring are considered.
KEYWORDS: Outsourcing, Off-shoring, IT Services, John Smith, JIT,
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