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IS and IT Management
C/B/4240. Development of information systems policy in DHL
- WORDS:
- 1900
- DATE:
- 2011
- PRICE:
- 19.99 GBP
The paper looks at the development of information systems (IS) in the logistics company DHL describing the company’s background, identifying internal IS consumers within DHL, and examining IS service requirements with regard to customer relationship management (CRM) within the UK and across EU, IS outsourcing policy, employee recruitment and training policies, etc.
KEYWORDS: information systems, IS, DHL, customer relationship management, CRM, outsourcing, recruitment and training,
Other Papers On: DHL
Other Papers On: IS and IT Management
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Keywords Tag Cloud
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