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Corporate Strategy: Case Studies

C/B/2633. Global diversity and inclusion at Royal Dutch Shell. A Harvard Business School case study.

WORDS:

2700

DATE:

2010

PRICE:

29.99 GBP

This paper analyses the Harvard Business School case study by Sandra J. Sucher and Elena Corsi, “Global diversity and inclusion at Royal Dutch Shell.” This paper provides an overview of Shell’s implementation of its global Diversity & Inclusion (D&I) policies. The case considers the strategic benefits of promoting diversity across the organisation and provides recommendations to promote Shell’s D&I policies. A background analysis, problem statement, problem analysis, identification and evaluation of alternatives, and strategic recommendations are all provided. Some important questions that the CEO Peter Voser had to address are outlined. First, should he or others attempt to respond to negative reactions to the composition of the new EC? What should they say? To whom? When? How? What goals, if any, should they set for the effect of the restructuring on the composition of Shell’s managerial workforce? How should they review the thousands of managers at the different levels of the organization and determine who should remain and who should be let go? What were the pros and cons of using D&I aspirational targets to manage workforce composition during the restructuring? And assuming roughly comparable capabilities, should candidates from targeted groups be preferred, even when they were reducing the number of managerial jobs in the organization?

KEYWORDS: Harvard, case study, global diversity, strategy, royal dutch shell, inclusion, managers, workforce,