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C/B/2512. Performance evaluation of Barclays Bank
- WORDS:
- 3400
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper looks at the performance of Barclays Bank reviewing the bank’s strategic objectives, critical success factors, knowledge management practices, and the tools of performance evaluation, i.e. benchmarking, ‘Thor’s family of measures’, balanced score card, and total quality management (TQM). The company’s key performance indicators are considered, a plan for implementation of a TQM system is presented.
KEYWORDS: Performance evaluation, Barclays Bank, TQM,
Other Papers On: Business Issues
Other Papers On: Barclays Bank
Other Papers On: TQM - Total Quality Management
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