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Business ethics
C/B/1538. WH Smith: marketing and business ethics
- WORDS:
- 3000
- DATE:
- 2009
- PRICE:
- 39.99 GBP
The paper offers a case study of the UK bookseller WH Smith providing the company's details and examining the ethical and environmental factors that influence the organisation. Theoretical underpinnings of business and marketing ethics are presented, ethical framework for managers is outlined including the ethics of truth telling, equal treatment of customers, commitment, etc. The problems of implementing marketing plans in WH Smith are addressed offering strategic recommendations about their step-by-step solutions.
KEYWORDS: WH Smith, business ethics, marketing ethics, environmental factors, human resources,
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