C/M/2097. Dissertation. Response of British Retailers to Global Financial Crisis: Marketing Strategies of UK Supermarkets

1. Abate, T. (2008) ‘Supermarket sales take big dive in October’ [online] Available at: http://articles.sfgate.com/2008-11-07/business/17129566_1_same-store-sales-supermarket-sales-chain-stores [Accessed on 25 October 2010]
2. Ang, S., H., Leong, S.M., & Kotler, P. (2000), The Asian Apocalypse: Crisis Marketing for Consumers & Businesses, Long Range Planning, pp.  97-119
3. Asda (2008) ‘Annual Report’ [online] Available at: http://walmartstores.com/sites/annualreport/2008/docs/wal_mart_annual_report_2008.pdf [Accessed 22 October 2010]
4. Asda Press Centre (2010) ‘Asda’ [online] Available at: http://your.asda.com/press-centre  [Accessed on 25 October 2010]
5. Baker, R. (2010a) ‘Customer loyalty boosts Tesco results’ [online] Available at: http://www.marketingweek.co.uk/sectors/retail/news/customer-loyalty-boosts-tesco-results/3018916.article [Accessed 22 October 2010]
6. Baker, R. (2010b) ‘Asda own brand is Chosen by You’ [online] Available at: http://www.marketingweek.co.uk/sectors/retail/asda-own-brand-is-chosen-by-you/3018416.article [Accessed 22 October 2010]
7. Bank of England (2010) “Quantitative Easing”, [online] Available at: http://www.bankofengland.co.uk/monetarypolicy/assetpurchases.htm [Accessed 30 November 2010]
8. Bennett, A. (2009) The Big Book of Marketing: Lessons and Practices from the World's Greatest Companies, McGraw Hill Professional, p. 4
9. Bitter Wallet (2010) ““Own brand” goods in unprecedented sales rise” [online] Available at: http://www.bitterwallet.com/own-brand-goods-in-unprecedented-sales-rise-but-do-they-all-taste-of-cushions/17190 [Accessed 30 November 2010]
10. Bloomberg (2009) “U.K. Consumer Confidence Index Increases to 1 1/2-Year High”, Bloomberg [online] Available at: http://www.bloomberg.com/apps/news?pid=newsarchive&sid=a_WdfBUU04Us [Accessed 30 November 2010]
11. Boyes, W. and Melvin, M. (2007) Microeconomics, 7th ed., Cengage Learning, p. 121
12. Chan-Lau, G.A. and Chen, Z. (2002) ‘A Theoretical Model of Financial Crisis’ Review of International Economics, Vol. 10, No. 1, pp. 53-63
13. Clarke, I. (2000) ‘Supermarket power, competition and local consumer choice in the UK grocery sector’, European Journal of Marketing, Vol. 34, Issue 8, pp. 975-1002
14. Coby, R. (2009) Discover the Upside of Down: Investment Strategies for Volatile Times, John Wiley and Sons, pp. 72-74
15. Cooper, H.M., Hedges, L.V., & Valentine, J.C. (2009), The Handbook of Research Synthesis & Meta-Analysis, Russell Sage Foundation, p. 12
16. Crotty, M., (2005), The Foundations of Social Research: Meaning & Perspective in the Research Process, 4th Edition, Allen & Unwin, p. 67
17. D'Andrea, G., Ring, L., Aleman, B. and Stengel, A. (2008) ‘Breaking the myths on emerging consumers in supermarketing’, International Journal of Supermarket & Distribution Management, Vol. 34, Issue 9, pp. 674-687
18. Denscombe, M., (2007), The Good Research Guide: For Small Scale Social Research Projects, 4th Edition, McGraw Hill, p. 28
19. Dijkman, M. and Struben, B. (2009) Global financial crisis and its effects, Real Estate Publishers BV, p. 193
20. Dwivedi, A. (2002) Microeconomics: Theory and Applications, Pearson Education India, p. 79
21. Evans, B. (2006) Bubbles, Booms, and Busts: Make Money in Any Real Estate Market. McGraw-Hill Professional, p. 2
22. Fearn-Banks, K. (2001) Crisis communications: a casebook approach, 2nd ed., Routledge, pp. 8-9
23. Ferrell, O. and Hartline, M. (2002) Marketing Strategy, 4th ed., Thomson South-Western, United States of America, p. 18
24. Fifield, P. (2007) Marketing strategy: the difference between marketing and markets, 3rd ed., Butterworth-Heinemann, p. 13
25. Financial Banking College (2009) The Economic Crisis in Armenia: Causes, Consequences, and Cures. IMF Armenia Team, Yerevan, September, pp. 2-8
26. Hagendorff, J., Collins, M. and Keasey, K. (2007) ‘Bank deregulation and acquisition activity: the cases of the US, Italy and Germany’, Journal of Financial Regulation and Compliance, Vol. 15, Issue 2, pp. 199-209
27. Hallegan, L. (2009) “UK's deepest recession since 1980 needs David Cameron to step up to the plate”, Telegraph [online] Available at: http://www.telegraph.co.uk/finance/comment/liamhalligan/4331616/UKs-deepest-recession-since-1980-needs-David-Cameron-to-step-up-to-the-plate.html [Accessed 30 November 2010]
28. Hoff, L., Hallisey, B. and Hoff, M. (2009) People in Crisis: Clinical and Diversity Perspectives. CRC Press, p. 476
29. Hollingsworth, A. (2006) "Increasing supermarket concentration: Evidence from the UK food supermarket sector", British Food Journal, Vol. 106, Issue 8, pp. 629-638
30. Hooley, G., Piercy, N. and Nicoulaud, B. (2008) Marketing Strategy and Competitive Positioning. 4th ed., Pearson Prentice Hall, United Kingdom, p. 34
31. Housden, M., (2006), Marketing Research & Information, Butterworth-Heinemann, p. 31
32. Hoyer, E. and Macinnis, D. (2009) Consumer Behavior, 5th ed., Cengage Learning, p. 10
33. Hruzova, B. (2009) ‘Marketing strategies during financial crises, Working Paper, Halmstad University, pp. 14-17
34. Jankowicz, A.D. (2005), Business Research Projects, Thomson Learning, p. 143
35. Jones, P., Comfort, D. and Hillier, D. (2008) ‘Marketing and corporate social responsibility within food stores’, British Food Journal, Vol. 109, Issue 8, pp. 582-593
36. Kapsis, I. (2010) ‘The impact of the recent financial crisis on EU competition policy for the banking sector’, Journal of International Trade Law and Policy, Vol. 9, Issue 3, pp. 256-274
37. Katz, J. and Holmes, F. (2009) The Goldwatcher: Demystifying Gold Investing, John Wiley and Sons, pp. 45-47
38. Kevin, J. (2008) Fundamentals of International Financial Management, PHI Learning Pvt. Ltd., p. 4
39. Koksal, M. and Ozgul, E. (2007) ‘The relationship between marketing strategies and performance in economic crisis’, Marketing Intelligence & Planning, Vol. 25, No. 4, pp. 326-342
40. Kollewe, J. (2009) ‘Global financial crisis: UK recession deeper than thought’ [online] Available at: http://www.guardian.co.uk/business/2009/feb/25/uk-recession-gdp-data-revised [Accessed on 25 October 2010]
41. Kotler, P. and Caslione, J. (2009) How Marketers Can Response To Recession and Turbulence,, Journal of Consumer Behaviour, Vol. 8, No. 2, 187-191
42. Kotler, P., & Caslione, J.A., (2009), How Marketers Can Response To Recession and Turbulence,, Journal of Consumer Behaviour, Vol. 8, No. 2, 187-191
43. Kotler, P., Armstrong, G., Wong, V. and Saunders, J. (2008) Principles of marketing, 5th ed., Prentice Hall, pp. 239-278
44. Kurtz, D. (2009) Contemporary Marketing, South-Western Cengage, p.86
45. Lee, S. (2008) ‘Key changes to marketing in a recession’ [online] Available at: http://www.b2binternational.com/library/books/ebooks/recession_marketing_6.pdf [Accessed on 25 October 2010]
46. Lo, A. (2009) ‘Regulatory reform in the wake of the financial crisis of 2007-2008’, Journal of Financial Economic Policy, Vol. 1, Issue 1, pp. 4-43
47. Loudon, D. and Bitta, A. (1993) Consumer behavior: concepts and applications, 4th ed., McGraw-Hill, pp. 34-37
48. Mallios, W. (2010) Forecasting in Financial and Sports Gambling Markets: Adaptive Drift Modeling, John Wiley and Sons, p. 72
49. McQuarrie, E.F., (2006), The Market Research Toolbox: A Concise Guide for Beginners, Sage, p. 21
50. Mintel (2010) Brand Loyalty for Own Label, Marketing Report
51. Mishkin, F. (2007) The economics of money, banking, and financial markets. Pearson, 8th ed., p. 292
52. Nanto, D. (2010) Global Financial Crisis: Analysis and Policy Implications, DIANE Publishing, pp. 8-16
53. Office for National Statistics (2010) ‘Recession’ [online] Available at: http://www.statistics.gov.uk/CCI/SearchRes.asp?term=recession&x=0&y=0 [Accessed 25 October 2010]
54. Office for National Statistics (2010) Statistics [online] Available at: http://www.statistics.gov.uk/hub/index.html [Accessed 22 October 2010]
55. Quelch, J., (2008) Marketing Your Way Through a Recession, Harvard Business School Working Paper, p. 3
56. Sainsbury’s (2008) ‘Annual Report’ [online] Available at: http://www.j-sainsbury.co.uk/ar08/downloads/pdf/sainsbury_ar2008_lowres.pdf [Accessed 22 October 2010]
57. Sainsbury’s (2009) ‘Annual report and financial statements’ [online] Available at: http://www.j-sainsbury.co.uk/ar09/financialstatements/groupincome.shtml [Accessed 22 October 2010]
58. Sands, S. and Ferraro, C. (2010) ‘Supermarketers' strategic responses to economic downturn: insights from down under’, International Journal of Supermarket & Distribution Management, Vol. 38, Issue 8, pp. 567-577
59. Saunders, A. and Allen, L. (2010) Credit Risk Management In and Out of the Financial Crisis: New Approaches to Value at Risk and Other Paradigms, 3rd ed., John Wiley and Sons, pp. 35-38
60. Saunders, M., Lewis, P. and Thornhill, A. (2007), Research Methods For Business Students, 4th edition, Prentice Hall, London, UK., p. 150
61. Shama, A. (1993) ‘Marketing strategies during recession: a comparison of small and large firms’, Journal of Small Business Management, July, 1, pp. 1-4
62. Shane, M. et al, (2009) ‘The 2008/2009 World Economic Crisis’, A Report from the Economic Research Service. USDA, p. 5
63. Sharma, A. (1978) ‘Management And Consumers In An Age of Stagflation’, Journal of Marketing, Vol. 43, p. 34
64. Sharma, A. (2006) Consumer Behaviour, Global Vision Publishing Ho, p. 30
65. Shiller, R. (2008) The subprime solution: how today's global financial crisis happened, and what to do about it, Princeton University Press, pp. 45-48
66. Smith, P. (2003) Great answers to tough marketing questions, 2nd ed., Kogan Page Publishers, p. 43
67. Srinivas, B. (2010) ‘Impact of recent crisis in Europe’, Infosys, June, pp. 5-7
68. Srinivasan, R., Rangaswamy, A. and Lilien, G. (2005) ‘Turning adversity into advantage: Does proactive marketing during recession pay off?’, International Journal of Research in Marketing, No. 22, pp. 109-125
69. Standop, D., Grunwald, G. (2009) ‘How to solve product-harm crises in supermarketing?: Empirical insights from service recovery and negative publicity research’, International Journal of Supermarket & Distribution Management, Vol. 37, Issue 11, pp. 915-932
70. Tesco (2008) ‘Annual Report’ [online] Available at: http://www.tescoplc.com/plc/ir/ar/archive/ar2008/arfs_08/2008_TESCO_REPORT_COMPLETE.pdf [Accessed 22 October 2010]
71. Tesco (2009) ‘Annual report and financial statement’ [online] Available at: http://www.investis.com/tesco/pdf/repp2009.pdf [Accessed 22 October 2010]
72. The Independent Business (2008) ‘Recession slows the Tesco juggernaut’ [online] Available at: http://www.independent.co.uk/news/business/analysis-and-features/recession-slows-the-tesco-juggernaut-1048858.html [Accessed 22 October 2010]
73. The Telegraph (2010) ‘Sainsbury chief Justin King see little impact from Coalition spending cuts’, [online] Available at: http://www.telegraph.co.uk/finance/newsbysector/epic/sbry/8047371/Sainsbury-chief-Justin-King-see-little-impact-from-Coalition-spending-cuts.html [Accessed 22 October 2010]
74. The Times (2010) “Asda takes on Tesco in grocery price war”, [online] Available at: http://business.timesonline.co.uk/tol/business/industry_sectors/retailing/article6976276.ece [Accessed 30 November 2010]
75. Tonchia, S. and Tramontano, A. (2004) Process management for the extended enterprise: organizational and ICT networks, Springer, p. 100
76. TopNews (2009) “UK supermarkets enter price-war”, [online] Available at: http://topnews.co.uk/2665-uk-supermarkets-enter-price-war [Accessed 30 November 2010]
77. Tudor, N. and Puiu, S. (2009) ‘Marketing Strategies Used in Crisis’, Working Paper, University of Craiova, pp. 4-5
78. Webb, J.R. (2002), Understanding and designing market research, Cengage, p.20
79. Wilson, R. and Gilligan, C. (2005) Strategic marketing management: planning, implementation and control, 3rd ed., Butterworth-Heinemann, p. 174