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P/EI/60. Electronic delivery of government information: theory and practical examples

WORDS:
3000
DATE:
2006
PRICE:
39.99 GBP

The paper investigates e-services, or electronic delivery of government information to citizens and businesses, outlining their phases and describing the driving forces behind e-services, i.e. the pressure of international organizations, economy and market, government commitment to provide better services, transparency demands, customer interests, etc. The use of ICT to optimize the delivery of services is discussed. A case study of village information kiosks in India is conducted. Practices in the implementation of e-government projects are reviewed.

 

KEYWORDS: ei, electronic, delivery, government, information, theory, practical, examples,

 
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